Term and Conditions

Welcome to Spirit Halloween Shop! We’re thrilled to have you join our spooky community of Halloween enthusiasts. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing our site or making a purchase, you agree to these terms, so please read them carefully.

1. Website Usage and Access

Our website is designed for Halloween lovers seeking accessories, costumes, and themed decorations. By using spirithalloweenhub.com, you agree to:

• Provide accurate information when creating accounts or making purchases
• Use the site only for lawful purposes
• Not attempt to compromise the security or functionality of our website
• Respect our intellectual property and not copy or distribute content without permission

We reserve the right to modify or discontinue any aspect of our website at any time.

2. Products and Services

At Spirit Halloween Shop, we specialize in:

• Accessories: Complete your Halloween look with our selection of spooky accessories
• Easy Costumes: Simple yet effective costumes for last-minute Halloween needs
• Mens Costumes: Specially curated costumes for male Halloween enthusiasts
• Shop By Theme: Collections organized by popular Halloween themes
• TV & Movie Decor: Bring your favorite characters and scenes to life with our licensed decorations

3. Ordering and Payment

Placing Orders

When you place an order with Spirit Halloween Shop, you’re making an offer to purchase products under these terms. We’ll send an order confirmation email, but this doesn’t guarantee availability. We reserve the right to cancel orders if items are unavailable or if we detect suspicious activity.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Your payment information is encrypted and we don’t store complete credit card details on our servers.

Pricing and Taxes

All prices are listed in US dollars. We strive to ensure accurate pricing, but if we discover an error, we’ll contact you before processing your order. You’re responsible for any applicable taxes or customs duties in your location.

4. Shipping and Delivery

We ship globally, excluding Asia and some remote areas. Here’s what you need to know about our shipping:

• Order Processing: 1-2 business days after payment confirmation
• Standard Shipping: Via DHL or FedEx, delivery in 10-15 business days after shipping ($12.95 fee)
• Free Shipping: Available on orders over $50, using EMS with delivery in 15-25 business days after shipping

Delivery times may vary during peak season (September-October). We recommend ordering early to ensure your items arrive in time for Halloween.

You’re responsible for providing accurate shipping information. We’re not liable for delays caused by incorrect addresses or carrier issues.

5. Returns and Exchanges

We want you to love your Halloween items! If something isn’t right, here’s our policy:

Return Window

We accept returns and exchanges within 15 days of receiving your order.

Return Conditions

• Items must be in original condition: unworn, unused, with all tags and packaging intact
• You must include the completed return form with your shipment
• Original shipping costs are non-refundable unless the return is due to our error

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Opened makeup and face paint
• Used costume accessories that contact the skin directly
• Personalized or custom-made items
• Final sale items (clearly marked at purchase)
• TV & movie decor that has been assembled or used

Refund Process

Once we receive your return:

• We’ll inspect items within 3-5 business days
• Approved refunds are issued within 5-10 business days to your original payment method
• You can request store credit for immediate issuance upon approval

Exchanges

We’re happy to help with exchanges for different sizes or items, subject to availability. Price differences will be adjusted accordingly. We cover shipping costs for exchanges due to our errors.

6. User Responsibilities

As a valued customer, you agree to:

• Provide accurate personal and shipping information
• Use products as intended and according to any safety guidelines
• Inspect items upon delivery and report issues within 48 hours
• Follow proper return procedures if needed
• Not misuse our website or products

7. Intellectual Property

All content on our website—including text, images, logos, and product designs—is owned by Spirit Halloween Shop or our licensors. You may not copy, reproduce, or distribute any content without our written permission. Our TV & movie decor items are licensed products, and their associated intellectual property belongs to the respective rights holders.

8. Liability Limitations

Spirit Halloween Shop strives to provide quality products and services, but our liability is limited as follows:

• We’re not liable for incidental or consequential damages resulting from product use
• Our total liability for any claim related to your purchase is limited to the purchase price of the item
• We’re not responsible for delays or failures in performance due to circumstances beyond our control
• You assume responsibility for determining if products are suitable for your intended use

9. Privacy and Data Protection

We respect your privacy and protect your personal information according to our Privacy Policy. We collect necessary information to process your orders and improve your shopping experience. We don’t sell your data to third parties.

10. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the modified terms. We’ll notify you of significant changes via email or website notices.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes will be resolved in the courts of Brighton, US.

12. Contact Information